(Australia & New Zealand)

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Last Updated: 02/09/2025

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Welcome to Freedom with Joshy. This website is owned and operated by Freedom with Joshy (“we,” “our,” “us”). By accessing or using this website, you agree to comply with the following Terms & Conditions.

 

1. Independent Distributor Notice

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~ We are an independent Enagic® distributor operating in New Zealand and Australia.

~ We are not Enagic® International, Enagic® New Zealand Ltd, Enagic® Australia Pty Ltd, or their employees.

~ All Enagic® trademarks, logos, and product names remain the property of Enagic®.

 

2. Use of This Website

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~ By using this site, you confirm that you are at least 18 years old or have parental/guardian consent.

~ You agree not to misuse this site or use it for unlawful purposes.

~ We may update, modify, or remove website content at any time without notice.

 

3. Products & Information

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~ All products listed are manufactured by Enagic® International.

~ Product descriptions are provided for informational and educational purposes only.

~ We do not make any medical, therapeutic, or financial claims.

~ Enagic® products are not medical devices in New Zealand or Australia.

 

4. Orders & Payments

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~ Orders are processed via the official Enagic® system.

~ All prices are listed in New Zealand Dollars (NZD) or Australian Dollars (AUD), depending on your location, unless stated otherwise.

~ Payments must be made in full before orders are confirmed.

~ Shipping, delivery times, and applicable taxes are determined by Enagic®.

 

5. Returns & Refunds

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~ We follow Enagic® New Zealand’s and Enagic® Australia’s official return and refund policies.

~ Customers must follow Enagic®’s procedures when requesting a return, exchange, or refund.

 

6. Health & Wellness Disclaimer

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~ Enagic® products, including water ionizers, the Anespa DX, and the EM Guarde™, are not medical devices in Australia or New Zealand.

~ These products do not diagnose, treat, cure, or prevent any disease or medical condition.

~ All information on this site is general in nature and should not be considered medical advice.

~ Always consult a qualified healthcare professional for medical concerns.

 

7. Limitation of Liability

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~ We are not liable for any direct, indirect, incidental, or consequential damages from the use of this website or Enagic® products.

~ Our maximum liability to you will not exceed the purchase price of the product in question.

 

8. Consumer Rights in Australia & New Zealand

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Nothing in these Terms affects your rights under:

~ The New Zealand Consumer Guarantees Act 1993 (CGA) and the Fair Trading Act 1986 (FTA).

~ The Australian Consumer Law (ACL) under the Competition and Consumer Act 2010.

~ These laws guarantee that goods must be of acceptable quality, fit for purpose, and match their description.

 

9. Intellectual Property

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~ All original content on this website (text, graphics, design) is owned by Freedom with Joshy.

~ Enagic® product names, images, and logos are used under official distributor guidelines.

~ You may not copy, reproduce, or reuse content without written permission.

 

10. Third-Party Links

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~ This site may include links to Enagic® or other external websites.

~ We are not responsible for the content, accuracy, or privacy practices of third-party sites.

 

11. Governing Law

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~ These Terms & Conditions are governed by the laws of New Zealand and Australia.

~ Any disputes will be subject to the exclusive jurisdiction of the courts in the country where the customer resides (Australia or New Zealand).

 

12. Contact Us

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If you have questions about these Terms & Conditions, please contact:

Business Name: Freedom with Joshy
Contact Name: Joshua Austin
Email: freedomwithjoshy@gmail.com
Phone:

AUS: 0456381021

NZ: 021 028 54259