FAQ Hub
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Your questions answered — all in one place.
Below you’ll find the most common questions about LeveLuk K8, Anespa DX, EmGuarde, and Enagic® itself.
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LeveLuk K8 – FAQ
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Q: What types of water does the K8 produce?
A: 5 types: Kangen Water® (drinking), Clean Water, Beauty Water, Strong Kangen Water (cleaning), and Strong Acidic Water (sanitizing).
Q: Is installation complicated?
A: No — it connects to most kitchen taps in minutes. No plumber required.
Q: How do I know which setting to choose?
A: The touchscreen guides you. Just tap for the water type you want. Voice prompts are built in.
Q: How often does the filter need changing?
A: Usually once a year, depending on your water quality and usage. The machine alerts you when it’s time.
Q: Does the K8 clean itself?
A: Yes. It runs automatic cleaning cycles. For deep care, Enagic offers special cleaning cartridges.
Q: Can I use hot water?
A: No. Only cold or room-temperature water. Hot water can damage the plates.
Q: What’s the warranty?
A: The K8 is backed by a 5-year warranty. With proper care, many last 15 years or more.
Q: Can I move it if I change houses?
A: Absolutely — the K8 is compact and portable, easy to reinstall anywhere.
Anespa DX – FAQ
Q: What is the Anespa DX?
A: A mineral ion water system that transforms your shower into a hot-spring-like experience with softer, cleaner water.
Q: How does it work?
A: It combines a carbon filter (to reduce chlorine and impurities) with natural mineral stones (to condition and soften the water).
Q: Is installation easy?
A: Yes — it attaches to most shower fittings in minutes.
Q: How often do the stones or filter need replacing?
A: Typically every 1–2 years, depending on water quality and usage.
Q: What benefits do people notice?
A: Many users report smoother skin, softer hair, and an overall spa-like shower feel. Results vary by individual.
Q: Is it portable?
A: Yes — you can easily reinstall it in a new home.
Q: What’s the warranty?
A: The Anespa DX carries a 3-year warranty through Enagic.
EmGuarde – FAQ
Q: What is the EmGuarde?
A: A plug-and-play environmental harmonizer that suppresses high-frequency electromagnetic “noise” (3 MHz – 1 GHz) within a 4 m radius.
Q: How do I use it?
A: Plug it into a USB-C adapter — no setup, no maintenance.
Q: Does it interfere with Wi-Fi or phones?
A: No — it does not block or affect communication signals.
Q: What’s the coverage area?
A: About a 4 m radius (8 m diameter).
Q: How much power does it use?
A: Only 0.5 watts — very energy efficient.
Q: How long does it last?
A: At least 5 years of use. Warranty is 1 year worldwide (2 years in the EU).
Q: Any certifications?
A: Yes — EmGuarde is SGS tested and CE, FCC, and RoHS compliant.
General Enagic – FAQ
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Q: Where are Enagic machines made?
A: 100% in Japan under ISO-certified quality standards.
Q: How long has Enagic been in business?
A: Since 1974. Over 50 years of innovation with offices in 20+ countries.
Q: What does “Kangen” mean?
A: It means “return to origin” in Japanese.
Q: Are Enagic machines medical devices?
A: No. They are lifestyle appliances designed to produce functional waters for everyday use.
Q: What is Enagic’s philosophy?
A: The True Health philosophy, built on three pillars:
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Physical Health – through hydration and lifestyle.
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Financial Health – through the independent distributor system.
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Peace of Mind – through freedom, balance, and personal growth.
Freedom with Joshy - FAQ
Q: Who is behind Freedom with Joshy?
A: Freedom with Joshy is run by Joshua Austin, an independent Enagic® distributor based in Australia & New Zealand.
Q: Are you an official Enagic® site?
A: This is an independent distributor site. Enagic® corporate operates separately, but all machines are genuine and shipped directly from Enagic.
Q: How do I contact you?
A: You can reach Josh at freedomwithjoshy@gmail.com
AUS 0456381021
NZ 021 028 54259.
Q: Do you offer support after purchase?
A: Yes — I guide all my customers with setup, use, and product questions.
Q: Why buy through you instead of somewhere else?
A: You’re not just buying a machine — you’re joining a community. I share my experience, tips, and support personally to make sure you get the most out of your investment.