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Last Updated: 02/09/2025

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This Privacy Policy explains how Freedom with Joshy (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit our website or interact with our services. We are committed to safeguarding your privacy and complying with both the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988 (including the Australian Privacy Principles).

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1. Information We Collect

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We may collect the following types of personal information:

~ Contact details (name, email, phone number, address)

~ Order and payment details (products purchased, billing/shipping information)

~ Website usage data (IP address, browser type, analytics, cookies)

~ Marketing preferences (if you subscribe to newsletters or updates)

 

2. How We Use Your Information

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We may use your information for:

~ Processing and delivering product orders

~ Providing customer support and responding to inquiries

~ Sending updates, promotions, or newsletters (if you’ve opted in)

~ Improving website performance and customer experience

~ Complying with New Zealand and Australian legal requirements

 

3. Sharing Your Information

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~ We do not sell or rent your information to third parties.

~ We may share your details with Enagic® International for the purpose of processing product orders.

~ We may use trusted third-party providers (e.g., payment processors, email systems, hosting services) who operate under strict confidentiality agreements.

~ Information may be disclosed if required by law in Australia or New Zealand.

 

4. Overseas Storage of Data

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~ Some of our third-party service providers may store information overseas (e.g., cloud hosting providers). ~ Where this occurs, we take reasonable steps to ensure your information remains secure and compliant with both New Zealand and Australian privacy laws.

 

5. Cookies & Analytics

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Our website may use cookies and analytics tools to improve functionality and user experience.

~ Cookies help us track performance, remember preferences, and deliver relevant content.

~ You may disable cookies in your browser, but some site features may not function properly.

 

6. Data Security

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We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. However, no online system is completely secure, and we cannot guarantee 100% protection of your data.

 

7. Your Rights

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You have the right to:

~ Request access to the information we hold about you

~ Request correction of inaccurate or incomplete information

~ Opt out of receiving marketing at any time

In New Zealand, these rights are under the Privacy Act 2020.
In Australia, these rights are under the Privacy Act 1988 and the Australian Privacy Principles (APPs).

 

8. Third-Party Links

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Our website may link to external websites. We are not responsible for the privacy practices or content of third-party sites.

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9. Changes to This Policy

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We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.

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10. Contact Us

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If you have questions or concerns about this Privacy Policy, please contact:

Business Name: Freedom with Joshy
Contact Name: Joshua Austin
Email: freedomwithjoshy@gmail.com
Phone: 021 028 54259